Privacy Policy

Effective Date: January 1, 2026

Roar Window Cleaning (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, request a quote, book a service, or communicate with us.

Our website is: roarwindowcleaning.com

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name
• Phone number
• Email address
• Service address
• Billing information, if applicable
• Details about your requested service
• Photos, notes, or other information related to your estimate or service

We may also collect basic website information, such as general website usage or messages submitted through our website contact forms.

2. How We Use Your Information

We use your information to:

• Provide quotes and estimates
• Schedule and complete window cleaning or related services
• Contact you about appointments, reminders, service updates, and follow-ups
• Send invoices, receipts, or service-related messages
• Respond to questions or customer service requests
• Maintain business records
• Improve our services and customer experience
• Comply with legal or business obligations

3. Text Messages and Email Communication

By providing your phone number or email address, you agree that Roar Window Cleaning may contact you regarding quotes, appointments, reminders, service updates, follow-ups, and occasional promotional offers.

You may opt out of promotional text messages by replying STOP. You may also contact us directly to update your communication preferences.

4. Sharing Your Information

We do not sell your personal information.

We also do not use third-party tools to share customer data for marketing or advertising purposes.

We may only share information when necessary to:

• Complete a service you requested
• Process a payment, if applicable
• Comply with legal requirements
• Protect our business, customers, or legal rights
• Work with trusted professional advisors, such as accountants or legal advisors, when needed

5. Cookies and Website Tracking

Our website may use basic cookies or similar technologies to help the website function properly and improve the visitor experience.

You can adjust your browser settings to refuse or delete cookies. Some parts of the website may not work properly if cookies are disabled.

6. How We Protect Your Information

We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no website, email, text message, or electronic storage system is completely secure.

7. How Long We Keep Information

We keep customer information for as long as needed to provide services, maintain business records, comply with legal obligations, resolve disputes, and support our customer service process.

8. Your Privacy Choices

You may contact us to:

• Request access to the personal information we have about you
• Ask us to correct or update your information
• Ask us to delete certain information, where allowed by law
• Opt out of promotional messages
• Ask questions about how your information is used

To make a request, contact us at:

Roar Window Cleaning
Phone: 702-803-2213
Email: support@roarwindows.com

9. Nevada Privacy Notice

Roar Window Cleaning is based in Nevada. We do not sell personal information. If Nevada law gives you the right to opt out of the sale of certain covered information, you may submit a request by contacting us at:

support@roarwindows.com

Please include “Nevada Privacy Request” in the subject line.

10. Children’s Privacy

Our services are intended for homeowners, renters, property owners, property managers, and businesses. We do not knowingly collect personal information from children under 13.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those websites.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a new effective date.

13. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Roar Window Cleaning
Website: roarwindowcleaning.com
Phone: 702-803-2213
Email: support@roarwindows.com